Faced with increasingly sophisticated attacks on customer information, companies now need to be better prepared than ever to understand what to expect when a payment card breach happens. Knowing the rules of the game in advance is the key to reducing potential exposure in the event that a breach is discovered.
Anne Johnson Palmer, of our San Francisco office, covered the following topics during this teleconference:
- The contractual web that is the basis for the majority of card brand claims;
- The PCI Forensic Investigator (PFI) process that is mandated under that contractual web;
- The types of claims that typically result from the process (and defenses to them); and
- Some steps companies can take along the way in an effort to reduce potential exposure.
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