Nitish Upadhyaya

Director - Behavioral Insights
Areas of Practice

Nitish is Director of Behavioral Insights at Ropes & Gray's Insights Lab which combines world-class legal services with expertise in analytics and behavioral science.

Nitish specializes in distilling insights from cutting edge fields, ranging from behavioral science to human-centered design, into actionable strategies for clients. With a Masters in Behavioral Science, coupled with a background as a litigator specializing in multi-jurisdictional investigations and complex financial services cases, Nitish is uniquely positioned to co-design with clients an entirely new approach to legal and compliance matters.

Creativity is at the core of Nitish’s approach to understanding, defining, mapping and solving client challenges. He also employs visualizations and data science techniques to provide his clients with clearer insight into the complex, interacting systems which often underpin organizational risks. He combines a strong academic framework with practical understanding of the context in which clients operate to deliver novel insights, interventions and solutions. His key areas of research include psychological safety in the workplace, and cooperation and trust (especially between humans and robots).

Prior to joining Ropes & Gray, Nitish led a multi-disciplinary innovation team at another global law firm. In this role, he designed and developed new products and services and worked with emerging legal technologies. Nitish began his career as a litigator at the same firm, living and working in a range of locations including New York and Hong Kong.

When the pressure is on and the clock is ticking, the quality of your crisis response depends on the work you've done long before the phone rings. Rohan Massey, Amanda Raad, and Nitish Upadhyaya discuss how Ropes & Gray's crisis management team helps ensure business leaders are prepared to be more effective decision-makers when it matters most. They explore why the best crisis response is built on flexibility — a framework strong enough to get you going but fluid enough to adapt to changing circumstances. From immersive scenario exercises that let boards and senior leaders feel what it's like to navigate a crisis in real time, to uncovering where plans fall short under pressure, they show how they help clients practice for the unexpected which is the most powerful preparation of all.

Areas of Practice