Ropes & Gray’s senior counsel and technology strategy leader, Ed Black, recently shared insights with The Wall Street Journal’s CIO Journal on how the firm is embracing AI in legal services. Ed highlighted the rapid shift in client expectations, from initial skepticism to a strong demand for AI-driven solutions, and explained why the firm prioritizes agility over building proprietary platforms.
“We have a competitive advantage by having a really smart team that does that configuration and value-added layer that makes it just right for the client,” Ed said.
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