Crisis Management: Preparation and Accounting for the Human Factor

When the pressure is on and the clock is ticking, the quality of your crisis response depends on the work you've done long before the phone rings. Rohan Massey, Amanda Raad, and Nitish Upadhyaya discuss how Ropes & Gray's crisis management team helps ensure business leaders are prepared to be more effective decision-makers when it matters most. They explore why the best crisis response is built on flexibility — a framework strong enough to get you going but fluid enough to adapt to changing circumstances. From immersive scenario exercises that let boards and senior leaders feel what it's like to navigate a crisis in real time, to uncovering where plans fall short under pressure, they show how they help clients practice for the unexpected which is the most powerful preparation of all.